3520 Destination Drive
Ongoing through Monday, April 23, 2018, 6pm
Company: Spectri,
Contact: Kyle Halida
Phone: 9208319116
Email:
kyle.halida@charter.comJob Description: Looking for a fun, team environment with incentives, recognition, and opportunity to grow? Then Spectrum is the place to be. Apply on-line today for a position at a Forbes Top 50 Happiest Place to Work., SPECTRUM (formerly Time Warner Cable) is looking for Customer Service Video Repair Specialists to provide top-notch service from our state of the art Appleton facility. As a team member in our Customer Care Center, you’ll use your understanding of technology and communication devices to effortlessly troubleshoot issues with customer’s equipment (e.g. cable box, DVR, or remote). By providing information, options, and an unbeatable level of service you’ll delight our customers and meet your own career objectives—today and going forward., You may also join us at our on-site walk-in job interviews to see our environment, interview, and get on the fast track to a new career in Customer Service!, Candidates can also apply online at our walk-in event. Please plan up to 90 minutes for our interview process., When: Every Tuesday from 12 PM - 6PM, Where: 3520 E. Destination Drive., Appleton, WI 54915, (Off Hwy 441 & Calumet St. exit, behind Wal-Mart), As a Customer Service Representative you receive:, •DISCOUNTED SERVICES … That’s RIGHT! … Cable, Internet, and Digital Phone, •Tuition Reimbursement (up to $5250 a year), •Regular one on one time with your leader, •Fun team building events & incentives, •Supportive leadership team, •Outstanding Health Benefits, •Paid Time off, including vacation, personal and sick time, •30 and 40 hour schedules available, •Defined Professional Growth Plan with opportunities possible in as little as six months after training, Our Training:, •Six weeks of paid training, •All-encompassing classroom experience including – instructor lead classroom discussions, hands-on, e-learnings, mentoring partners and more., During the first six weeks of paid training, the scheduled training hours are Monday through Friday from 10:00AM to 7:00PM., After graduating training you will work an 8 or 10 hour shift., Complete the application today and a recruiter will follow up with you via email within 48 hours!, Remember: You may also stop in for a walk-in interview any Tuesday between 12PM - 6 PM, The Spectrum brand is powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws., Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability, Charter Communications will consider for employment qualified applicants with criminal histories in a manner consistent with applicable laws, including local ordinances.
Job Industry: Information Technology
Employee Type: Enter Full-Time or Part-Time, Contracted, etc.
Manages Others: No
Travel Required: None
Base Pay: 12.50
Other Pay: Plus 75 cent shift incentive
Education Required: I
Experience Required: Ideal Candidates Demonstrate:, •Versatile and cool under pressure, •“Can do” attitude prevailing over a fast-paced variety of customer concerns, •Excellent written, verbal and interpersonal communication skills, •Problem-solving skills and ability to resolve discrepancies, Preferred Qualifications:, • PC skills and experience with keyboard navigation, internet and Windows Software, •Strong organization skills and the ability to manage multiple tasks, •Problem-solving skills and ability to resolve discrepancies, •Six months or more customer service experience; One or more years preferred, •Six months or more working with multiple software applications; One or more years preferred, •Six months – one year+ heavy volume phone experience in a customer service/call center job preferred.
More info:
jobs.spectrum.com…
