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Bilingual Customer Service Associate

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Bank of Luxemburg
1311 Bellevue Street
Green Bay, WI 54302
Ongoing through Wednesday, September 19, 2012, 5pm

If you have problems or have questions on applying for this position please contact Danielle Bogenschutz at 920-845-1911.

Company: Bank of Luxemburg
Contact: Danielle Bogenschutz, HR Generalist, Please apply online at the following job posting: home.eease.adp.com…
Phone: 920-845-1911
Job Description: Position Title: Customer Service Associate, Location: Bellevue Office, Reports To: Retail Sales Office Manager, Position Summary: Services the needs of the customers by greeting them appropriately, processing their transactions promptly and accurately, recognizing sales opportunities and referring business accordingly and thanking each customer by name., Principal Responsibilities and Duties: 1. Processes Teller Transaction, A. Cashes customer checks., B. Handles savings and checking deposits, withdrawals and transfers, C. Process customer loan payments, utility payments and cash advance requests., D. Issues personal money orders and cashiers checks. E. Quotes values and redeems savings bonds., F. Balances and verify cash drawer G. Wrap coin and currency., H. Assists with processing daily Imaging., I. Maintains branch ATM machine (if applicable to branch)., J. Orders and sells postage stamps (if applicable) ., K. Vault teller duties (of applicable)., L. Order checks and tickets for customer through internal and external vendors., M. Identify and report potential fradulant customer activity. N. Follow appropriate bank policies and procedures when completing transactions, placing holds when necessary., 2. Promotes and sells all accounts of the Bank including all retail, deposit, loan and investment services, A. Answers customer inquiries in regards to new and existing accounts., B. Refers interested customers to appropriate departments., C. Attends teller training and team sales meetings., 3. Acts as a Receptionist, A. Answers incoming telephone calls and transfer to appropriate person., B. Greets customers, answer inquiries and direct them to the appropriate individual.
Job Industry: Financial Services
Employee Type: Part-Time: 20-25 hours per week
Manages Others: No
Travel Required: None
Base Pay: $9.69 per hour to $12.00 per hour
Other Pay: This position is eligible for the bonus program and the sales incentive program.
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