Green Bay, WI
Ongoing through Thursday, August 16, 2012, 5:30pm
If you wish to apply for this job, please send your resume to encadriagreenbay@gapac.com.
Company: Encadria Staffing Solutions
Contact: Encadria Staffing Solutions
Phone: 920-499-1545
Email: encadriagreenbay@gapac.com
Job Description: -Provide quality customer service while effectively accepting and responding to customer calls and inquiries regarding network providers., -Effectively accept and respond to customer's calls and inquiries regarding network related questions such as request to add provider/hospital to the network, fee schedule research and contract clarifications. -Document all cases according to established policies and identify cases that need further review by escalation team.
Job Industry: Insurance
Employee Type: Full-Time Temporary
Manages Others: No
Travel Required: None
Base Pay: 13.00
Education Required: HS Diploma/GED Equivalent
Experience Required: -You must have 1+ years of customer service experience, -Familiarity with telephone techniques and skills, -The ability to utilize PC keyboard efficiently and accurately, -Proficient data entry skills, -Ability to navigate through software application The ideal candidate will have the ability to effectively handle multiple tasks in a fast paced environment, ability to identify problem issues and determine the appropriate course of action/redirection within department guidelines required to resolve issues and the ability to resolve issues of conflict in a tactful and professional manner and to effectively diffuse irate callers.
Ongoing through Thursday, August 16, 2012, 5:30pm
If you wish to apply for this job, please send your resume to encadriagreenbay@gapac.com.
Company: Encadria Staffing Solutions
Contact: Encadria Staffing Solutions
Phone: 920-499-1545
Email: encadriagreenbay@gapac.com
Job Description: -Provide quality customer service while effectively accepting and responding to customer calls and inquiries regarding network providers., -Effectively accept and respond to customer's calls and inquiries regarding network related questions such as request to add provider/hospital to the network, fee schedule research and contract clarifications. -Document all cases according to established policies and identify cases that need further review by escalation team.
Job Industry: Insurance
Employee Type: Full-Time Temporary
Manages Others: No
Travel Required: None
Base Pay: 13.00
Education Required: HS Diploma/GED Equivalent
Experience Required: -You must have 1+ years of customer service experience, -Familiarity with telephone techniques and skills, -The ability to utilize PC keyboard efficiently and accurately, -Proficient data entry skills, -Ability to navigate through software application The ideal candidate will have the ability to effectively handle multiple tasks in a fast paced environment, ability to identify problem issues and determine the appropriate course of action/redirection within department guidelines required to resolve issues and the ability to resolve issues of conflict in a tactful and professional manner and to effectively diffuse irate callers.