W6280 Aerotech Drive
Appleton, WI
Ongoing through Tuesday, September 11, 2012
Company: Convergys
Contact: Recruitment Team
Job Description: Interface with customers via inbound calls or the Internet for the purpose of providing an exceptional customer experience through developing a rapport, and being able to take a consultative approach to selling products and services. Responsibilities include processing customer orders and sales providing and receiving various information up-selling client products plus handling miscellaneous customer service and general information calls via the phone or Internet. •Prefer one year of customer service experience. •Call-center experience preferred but not required., •Computer skills, including experience operating within a Windows environment and proficient internet navigation skills., •Ability to perform light hand activity work at a computer/telephone station in an office environment. •Ability to communicate in a clear and effective manner, both verbally and in writing. •Basic sales skills which include (but not limited to) active listening, rapport building, conversational probing for needs, recommending/presenting, closing, and overcoming objections. •Basic customer service skills and abilities to adapt to customer situations which include (but not limited to) use of soft skills, express empathy, express willingness to help and take ownership, and first-call resolution., You believe performance should be rewarded. We Can Relate., You find great satisfaction in doing your job well. But you also think it's pretty nice when other people notice your impact too. We couldn't agree more. That's why when you join our family of 70,000+ talented employees at Convergys, you'll enjoy more than just great challenges and opportunities. You'll also be immediately eligible for excellent benefits options that reflect our commitment to your personal, professional, physical and financial well-being. We're proud to offer quality benefits that are affordable for our employees and the company., Apply online at www.converygs.com/careers to Job ID 53940
Job Industry: Sales
Employee Type: Full-Time
Manages Others: No
Travel Required: None
Base Pay: $10.00/hour + Pay for Performance
Other Pay: *** Earn $10.00 - $14.00 per hour based on your performance. ***
Education Required: High School Diploma or GED
More info: careers.convergys.com…
Appleton, WI
Ongoing through Tuesday, September 11, 2012
Company: Convergys
Contact: Recruitment Team
Job Description: Interface with customers via inbound calls or the Internet for the purpose of providing an exceptional customer experience through developing a rapport, and being able to take a consultative approach to selling products and services. Responsibilities include processing customer orders and sales providing and receiving various information up-selling client products plus handling miscellaneous customer service and general information calls via the phone or Internet. •Prefer one year of customer service experience. •Call-center experience preferred but not required., •Computer skills, including experience operating within a Windows environment and proficient internet navigation skills., •Ability to perform light hand activity work at a computer/telephone station in an office environment. •Ability to communicate in a clear and effective manner, both verbally and in writing. •Basic sales skills which include (but not limited to) active listening, rapport building, conversational probing for needs, recommending/presenting, closing, and overcoming objections. •Basic customer service skills and abilities to adapt to customer situations which include (but not limited to) use of soft skills, express empathy, express willingness to help and take ownership, and first-call resolution., You believe performance should be rewarded. We Can Relate., You find great satisfaction in doing your job well. But you also think it's pretty nice when other people notice your impact too. We couldn't agree more. That's why when you join our family of 70,000+ talented employees at Convergys, you'll enjoy more than just great challenges and opportunities. You'll also be immediately eligible for excellent benefits options that reflect our commitment to your personal, professional, physical and financial well-being. We're proud to offer quality benefits that are affordable for our employees and the company., Apply online at www.converygs.com/careers to Job ID 53940
Job Industry: Sales
Employee Type: Full-Time
Manages Others: No
Travel Required: None
Base Pay: $10.00/hour + Pay for Performance
Other Pay: *** Earn $10.00 - $14.00 per hour based on your performance. ***
Education Required: High School Diploma or GED
More info: careers.convergys.com…