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Sales Call Center Manager

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Green Bay, WI
Ongoing through Thursday, November 8, 2012

Unishippers of Green Bay is one of 285 Unishippers offices nationwide. We match companies who ship with carriers who have discount shipping programs through Unishippers. Last year, Unishippers moved 12 million packages for over 75,000 different customers. We are an Authorized Reseller of UPS. We also partner with over 40 carriers including UPS, YRC, DB Schenker, N&M Transfer and USF Holland to save companies an average of 20% on LTL shipping. We are shipping experts and save our customers time, trouble and money. Unishippers offers overnight air express, domestic & international ground and air freight, LTL & FTL shipping. Our focus is on the small- to medium-sized businesses. Our services are designed to build long-term customer relationships by creating individual shipping solutions for our clients.

Company: Unishippers
Contactgbhiring@unishippers.com
Emailgbhiring@unishippers.com
Job Description: Unishippers is seeking a seasoned professional who is looking for an exciting opportunity to build a Sales Call Center from the ground up. Primary responsibilities include hiring, developing, monitoring and empowering a brand new team, creating superior sales success! This individual must have the ability to inspire a feeling of high energy, excitement, satisfaction, and a sense of pride and belonging in the workplace.
Job Industry: Sales
Employee Type: Full-Time
Manages Others: Yes
Travel Required: None
Base Pay: $36,000 – $48,000
Other Pay: Manager to receive a percentage override on new sales after completing first year of employment.
Education Required: Bachelors Degree desired
Experience Required: Training – Orient and supervise appointment setters. Lead full time sales reps through the 2 week training program equipping reps with product knowledge and sales skills. Schedule weekly training meetings to provide ongoing training to full time reps., Sales – Assist sales reps in closing large accounts. Model outstanding consultative sales skills. Practice and train impeccable honesty and follow up with prospects., Motivation of Team – Create a positive workplace. Design and implement recognition and rewards to foster high-energy in the workplace., Sales Reporting – Develop and implement reporting system to track call input, prospects in the sales funnel and new clients. Implement weekly sales meetings for groups and individual reps. Must be fluent in Excel., Leads Management - Knowledge of lead sources, including the ability to load correct prospect information, download leads and input leads into our tele-prospecting software. Scheduling – Assign part time workers to one of three 4-hour shifts. Create monitoring system to track time worked and absences. Chose and train a staffer to be second in command during Manager off hours., HR Firing – Maintain proper ROI in sales force by evaluating performance of all staffers on a monthly basis, terminating non-productive workers., HR Hiring – Hiring of 5 full time sales people and 20 part time appointment setters at 4 hour per day, Note: This is a sales call center, not a customer service call center.
More infowww.unishippers.com


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