1100 W. Mason St
Green Bay, WI
54303
Ongoing through Monday, December 12, 2011
Encadria Staffing Solutions is a division of Georgia Pacific. We specialize in the placement of temporary, temp-to-hire and direct hire customer service representatives, logistics specialists, administrative staff, machine operators, fork lift drivers, and paper sorters. We offer competitive wages and benefits. Prior to beginning work, all applicants must be willing to comply with our drug screening policy and submit to a background check, inclusive of criminal. We welcome and encourage diversity in our workforce. Encadria Staffing Solutions is an Equal Opportunity Employer. M/F/D/V. To learn more about us and the kinds of people we employ, please visit our web site at www.encadria.com
Company: Encadria Staffing Solutions
Contact: 1100 W. Mason St, Green Bay, WI, 54303
Phone: 920-499-1545
Email: encadriagreenbay@gapac.com
Job Description: *To provide quality customer service while effectively accepting and responding to customer calls and inquiries regarding network providers. *Effectively accept and respond to customer's calls and inquires regarding network related questions such as request to add provider/hospital to the network, fee schedule research, and contract clarifications. *Document all cases according to established policies and identify cases that need further review by escalation team.
Job Industry: Insurance
Employee Type: Full-time temporary
Manages Others: No
Travel Required: None
Base Pay: $13.00/hr
Experience Required: *1+ years' customer service experience *Familiarity with telephone techniques and skills *Ability to utilize PC keyboard efficiently and accurately. Proficient data entry skills. *Working knowledge of personal computers and ability to navigate through software applications. *Demonstrated verbal communication skills and ability to convey information clearly and effectively *Ability to effectively handle multiple tasks in a fast paced environment *Ability to identify problem issues and determine the appropriate course of action/redirection within department guidelines required to resolve issues *Ability to resolve issues of conflict in a tactful and professional manner and to effectively diffuse irate callers
Green Bay, WI
54303
Ongoing through Monday, December 12, 2011
Encadria Staffing Solutions is a division of Georgia Pacific. We specialize in the placement of temporary, temp-to-hire and direct hire customer service representatives, logistics specialists, administrative staff, machine operators, fork lift drivers, and paper sorters. We offer competitive wages and benefits. Prior to beginning work, all applicants must be willing to comply with our drug screening policy and submit to a background check, inclusive of criminal. We welcome and encourage diversity in our workforce. Encadria Staffing Solutions is an Equal Opportunity Employer. M/F/D/V. To learn more about us and the kinds of people we employ, please visit our web site at www.encadria.com
Company: Encadria Staffing Solutions
Contact: 1100 W. Mason St, Green Bay, WI, 54303
Phone: 920-499-1545
Email: encadriagreenbay@gapac.com
Job Description: *To provide quality customer service while effectively accepting and responding to customer calls and inquiries regarding network providers. *Effectively accept and respond to customer's calls and inquires regarding network related questions such as request to add provider/hospital to the network, fee schedule research, and contract clarifications. *Document all cases according to established policies and identify cases that need further review by escalation team.
Job Industry: Insurance
Employee Type: Full-time temporary
Manages Others: No
Travel Required: None
Base Pay: $13.00/hr
Experience Required: *1+ years' customer service experience *Familiarity with telephone techniques and skills *Ability to utilize PC keyboard efficiently and accurately. Proficient data entry skills. *Working knowledge of personal computers and ability to navigate through software applications. *Demonstrated verbal communication skills and ability to convey information clearly and effectively *Ability to effectively handle multiple tasks in a fast paced environment *Ability to identify problem issues and determine the appropriate course of action/redirection within department guidelines required to resolve issues *Ability to resolve issues of conflict in a tactful and professional manner and to effectively diffuse irate callers